 What
you will Learn:
You will learn to identify the ISO-9000
standards relevant to your organization.. You will also learn the
planning and implementation process associated with installing an
ISO-9000 quality system.
Abstract:
The course begins with a comprehensive
discussion of quality and proceeds to the management of quality. The
implementation details of ISO Standards are interpreted and discussed. A
typical plan is used as a means to identify and understand specific work
activities.
Who should Attend:
Anyone concerned with quality, whether or
not in an ISO-9000 facility will benefit from this insight to the
standard.
COURSE OUTLINE:
Introduction to Quality
- What is Quality?
- Quality Management Systems
Quality System Standards
- ISO-9000 Selecting a
Standard for Certification
- ISO-9001 to 9003 Model
Control Provisions
- ISO-9004 A Management
System that Nurtures Quality
- ISO-10011 Auditing Quality
Systems
- ISO-10012 Quality
Assurance of Measuring Instruments
ISO-9001 Quality System Elements
- Element Requirements
- Relationship to 9002 and
9003 Elements
Quality System Implementation and Registration
- A Typical Implementation
Plan
- The Executive Steering
Committee
- The Responsibility Matrix
- The ISO Action Team
- System Documentation
- System Training
- System Maintenance and
Improvement
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